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Author Topic: password  (Read 6468 times)
beckers
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« on: June 21, 2014, 09:34:54 AM »

Can anyone help me if I forgot the password to my phone?
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ratty
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« Reply #1 on: June 21, 2014, 06:18:38 PM »

I very much doubt that anything can be done without doing a data reset. you will of course lose all of your data on the device but if you have enabled backups to be made when you set up your google account then most of your stuff will be restored when you login to your account after the reset.
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jaamgans
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« Reply #2 on: June 23, 2014, 04:05:53 AM »

you have a couple of options that Google built into the system, so if this is your phone you should be able to retrieve the situation. (If this isn't your phone then no you will not be able to resolve this - we have had people "pick up phones" and claim them as their own and then use this and other forums to get into them).

When you time out on your entry options, google should then provide alternative options, like logging in via your e-mail etc. You will need your desktop/laptop to resolve it. So would suggest going through the motions until you lock yourself to get to the recovery stage.

(if you haven't had these other bits set up, if you might then have to consider a hard reset).

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Model: Sony Xperia Z2 (D6503)
Network: EE UK
Android Version: 4.4.2
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