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Author Topic: freezes after screen blanking  (Read 4688 times)
spidervanman
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« on: June 09, 2012, 03:17:50 PM »

Hi - Brandnew s3 locks up after screen blanks - .  Cant swipe screen or use buttons - any info would be appreciated

spidy
« Last Edit: June 09, 2012, 03:18:56 PM by spidervanman » Best Screen Protector
nzspudman
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« Reply #1 on: July 10, 2012, 02:58:55 AM »

I have had this issue too. Not sure as to when it all went pear shaped. It was after connecting to Kies (USB) to upload my contacts and some apps from back up files.. I have since Reset Phone, formatted SD card, connected to wi-fi at home, installed a couple of apps from play store. The screen fades to black as per normal and comes back to life when the home button or the power on button is pushed. Will now test the theory about Kies and uploading contacts from a back up file..
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nzspudman
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« Reply #2 on: July 10, 2012, 06:10:29 PM »

Didn't upload contacts. Did a bit of web browsing through wi-fi.  Connected phone charger overnight, and screen wasn't responding this morning. Had to restart phone again. Annoying.. phone works fine for a while, then back to same issue.
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Sarah G
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« Reply #3 on: July 10, 2012, 06:53:11 PM »

Have you spoke to the store you got it from?
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x.x Sarah G x.x
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nzspudman
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« Reply #4 on: July 11, 2012, 12:21:21 AM »

had everything ready.. sales receipt, box it came in blah blah.. my phone must have known something was up, because it behaved itself after turning it back on (was trying to show a fellow at work who has an s3.. make a liar out of me.. I'll teach it) but yes. if it does it again after a length of time (overnight) I'll definatly be taking it back to the store tomorrow.. and not re-starting it untill I have shown them the issue..

*UPDATE*
after it happening to me a couple of more time, and not being able to repeat the fault to the guys in the shop, was told to ring samsung. rang samsung, who the referred me back to the store. went back to the store, and they agreed to swap it. Legends.
« Last Edit: July 15, 2012, 01:41:17 AM by nzspudman » Best Screen Protector
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